Our Goal
To unlock operational efficiency and drive value through the application of innovative technical solutions that harness the power of the Microsoft Applications suite, AI and digitisation.
The intention of the service is to enable and to empower the University of Edinburgh to identify opportunities to improve business processes and increase efficiency.
The service will also support upskilling and promote a citizen developer model of growth in digital efficiency.
Our Mission
At DES we focus on identifying and implementing small-scale, high-impact improvements that leverage existing systems and resources, as well as supporting the potentially large-scale change initiatives proposed under the umbrella of the Strategic Change portfolio.
Get Involved
If you gave an idea, a proposal, or if you need some advice, you can engage with us through two channels:
Email Engagement
digital.efficiency.service@ed.ac.uk
Expect a prompt response to discuss your ideas and how we can help to deliver your efficiency goals
Teams Engagement
Join our dedicated Microsoft Teams channel for real-time collaboration and support:
Teams: Join the DES Channel here. DES Engagement Teams site
Why Collaborate with Us?
- Leverage Existing Resources: No new funding or technology needed
- Quick and Sustainable Solutions: Minimal disruption with rapid implementation
- Expert Support: Receive guidance on feasibility, design, and deployment
What We Do:
- Simplify processes and optimize workflows
- Automate repetitive tasks
- Unlock additional value from current capabilities
What We Don’t Do
- Acquire new technology or engage external vendors
- Large-scale transformations or enterprise scale projects
Prioritisation
The DES governance model will consider all proposals for viability against available ISG resource, existing workstack commitments and technical feasibility. If DES is unable support a proposal we will suggest a more appropriate engagement framework.